Privacy and
your choices.

Online enquiries

The enquiry form shows whether online submissions are available. When unavailable, no enquiry is sent or saved. When available, we collect the name, email and project details you choose to submit so Stelco can review and respond to your request. Please do not include sensitive information.

Cloudflare hosts this website. When online enquiries are enabled, Cloudflare Turnstile checks submissions and accepted enquiries are stored in a restricted Cloudflare database. Jeremy accesses enquiries through a private sign-in and checks them each business day. Enquiry notification emails are currently disabled.

We use your contact and project details to answer your questions, discuss samples or quotes and manage any resulting order. You can also email sales@stelco.com.au. This mailbox uses Microsoft Exchange Online. Please do not include sensitive information in the form or email.

Storage and access

Access to the enquiry inbox is restricted to Jeremy. Cloudflare and Microsoft process information to provide hosting, verification, storage and email services. Their services may process information outside Australia. See Cloudflare's privacy policy and Microsoft's privacy statement.

For enquiries that do not become orders, Jeremy reviews and deletes the saved enquiry 12 months after it is closed. Order and accounting records are handled separately. Contact sales@stelco.com.au to ask about access, correction, deletion or a privacy concern, including the handling of an order record.

Enquiry details and internal identifiers are not placed in the URL or sent to Google Analytics. Your browser may retain ordinary form history according to its own settings. Cloudflare may process connection and verification information under its own service settings.

Optional artwork attachments

Where the enquiry form shows uploads as available, you can attach up to two artwork files of 5 MB each. Artwork is optional. Selected files stay in memory in the open page until you submit; this file picker does not save them in browser storage. Only share files you have permission to use and avoid sensitive personal information.

Submitted artwork is held privately in Cloudflare R2, linked to the saved enquiry. The private inbox allows Jeremy to download it after signing in. Files are not published in the website gallery or made available through public storage links. Artwork, filenames and file contents are not sent to Analytics. Cloudflare may process this information outside Australia.

If the enquiry saves but an upload is not confirmed, the form says so. Keep the page open to retry the same files. Uploads and downloads can pause when usage or storage allowances are reached; saved files are not deleted automatically to free space. You can enquire without files or email your artwork instead. If following up on a partial upload, tell us which files were not confirmed.

Artwork used to discuss a quote is covered by the enquiry retention review described above. Artwork associated with orders is handled with the order record. A request to delete an enquiry includes its linked artwork.

Campaign briefs and organisation links

The campaign brief editor keeps your draft in the open page. Optional “Save this draft on this device” stores its text in this browser until you clear it, switch device saving off or clear site data. It never stores artwork. PDFs are generated on your device, without uploading your brief to a PDF service. Exported drafts and PDFs contain your text, so share and keep them appropriately. Importing a draft does not submit an enquiry.

An organisation link loads only reviewed public context and suggested campaign choices. It can be forwarded and is not tied to an individual. When you enquire through a valid organisation link, its reviewed context and version are saved with the enquiry, even if you do not create a brief. If you choose to include a brief, its edited fields are saved too. Changing the organisation in your draft is recorded separately from the original link attribution. Enquiry retention and restricted owner access also cover this snapshot.

Campaign button tracking remains disabled. Private sales records help Jeremy link enquiries, record next steps and manage quotations. Access and enquiry retention rules also apply to these records. No automatic outreach is sent.

Visitor analytics and your choice

Stelco uses optional Google Analytics on its live website to understand page use and count successfully saved enquiries. For visits identified by Cloudflare as Australian, analytics is on unless you turn it off. Outside Australia, or when the region is unknown, it stays off until you choose Allow analytics. Opening this page does not give permission or change your saved choice. An existing refusal, Do Not Track or Global Privacy Control keeps it off.

When analytics is allowed, Google receives technical visit information, including browser information and your IP address in the connection, and uses analytics cookies to recognise visits. Google may process this information outside Australia. See Google’s privacy policy. We do not use advertising features or Google's automatic Enhanced measurement.

Our analytics events use the page’s written title and clean address. They exclude names, email addresses, phone numbers, enquiry text, receipt identifiers, URL fragments and arbitrary query parameters. A recognised referring website may be recorded by its origin only, without its page address or search terms. Campaign labels must match a fixed approved list; none are approved yet. We do not assign a monetary value to enquiries.

Only a newly saved enquiry can be counted. Preview forms, failed requests and retries are excluded. On the public website, analytics follows the regional policy and your saved choice. Analytics represents only part of website activity because choices, privacy signals and blockers can prevent collection.

When interaction counting is enabled, we can also count quote or sample link clicks, the first edit to an enquiry, reaching 90% of a page and a successfully prepared PDF or editable brief download. These use generic action labels, without form values, artwork, brief text, organisation names, campaign codes or filenames. Each action is counted at most once per page visit, with PDF and editable exports counted separately. A click is not an enquiry, and an export request does not prove a file was saved or read. Personalised campaign actions remain excluded.

Your analytics choice is remembered in this browser. When live enquiry counting is enabled, a one-way fingerprint of an accepted receipt is kept only in this browser to avoid counting it twice. Neither the receipt nor that fingerprint is sent to Analytics. You can decline analytics without affecting enquiries. Browser privacy signals that request no tracking also keep analytics off.

For an allowed quote or sample click, this tab can briefly pass the generic action to the form page so counting does not delay navigation. That action expires for reporting after 30 seconds and contains no contact details, campaign code or link text.

Use the ordinary Privacy link in the footer to return to these controls. Our hosting service uses country-level connection metadata to choose the regional policy; the policy endpoint does not return or store your IP address or country, and does not send them to Google. Google separately receives connection information when its tag is allowed. A network location is an estimate. Turning analytics off stops further collection by this integration and removes its accessible analytics cookies; it does not erase data already collected by Google. Preview controls remain disabled and previews send no analytics.

Links to Tokai Australia

Lighter information pages link to Tokai Australia. Those links open a separate website. This enquiry form does not send information to Tokai.